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Questions
| Question | Answer |
|---|---|
| What training programs can members join at the club? | We provide group sessions, private coaching, and focused workshops for improvement. |
| Do I need prior experience before joining any program? | No, programs suit beginners as well as advanced players at every level. |
| How can I reserve a training session with a coach? | Book sessions online through our portal or arrange them in person at the desk. |
| Are all trainers certified and experienced in their sports? | Yes, every coach holds certification and years of professional experience. |
| Question | Answer |
|---|---|
| How can I book a court for a playing time? | Courts are booked online through the member dashboard or at reception. |
| How many days ahead can members reserve a court? | Members can reserve courts up to fourteen days before the playing date. |
| Can I cancel or change an existing booking? | Yes, cancellations are allowed up to twenty-four hours before the session. |
| Is there any fee if I cancel on time? | No fee is charged when the cancellation occurs within the allowed window. |
| Question | Answer |
|---|---|
| What facilities are provided for active members at the club? | We offer courts, locker rooms, fitness equipment, and a lounge area. |
| Are locker rooms and showers available to all members daily? | Yes, lockers and showers are free and accessible to all active members. |
| Do you provide rental equipment for players without gear? | Yes, the club offers rental gear and accessories for most activities. |
| Are refreshments offered for players and guests? | Yes, a café serves drinks and snacks for members and guests all day. |
| Question | Answer |
|---|---|
| How can I register to play in upcoming tournaments? | Register online through the member portal or directly at reception. |
| Are tournaments open to all skill categories and members? | Yes, each tournament includes a wide range of skill levels and ages. |
| Do winners receive medals trophies or prizes? | Yes, winners receive medals, trophies, and exclusive club rewards. |
| How often are tournaments hosted by the club? | We organize monthly tournaments and larger seasonal championships. |
| Question | Answer |
|---|---|
| What payment methods are available for memberships and bookings? | We accept credit cards, debit cards, online transfers, and digital wallets. |
| Can membership fees be paid in flexible installments? | Yes, installment plans help members spread annual membership costs. |
| Do you provide refunds when cancellations meet policy? | Yes, refunds are processed if cancellations are submitted within policy. |
| Is payment information encrypted during every transaction? | Yes, all transactions are encrypted and processed securely. |
Total Players at Field & Court
10-25%
Reduction in cost of labour
